FAQ List



Yes, all our guitars go through a proper checkup and adjustment by professional before being sent off.

Yes, our guitars are designed to fit all levels of players, including beginners. We understand the importance of providing instruments that are both easy to play and of high quality. Whether you're just starting your musical journey or you're an experienced guitarist, our guitars offer a comfortable and enjoyable playing experience. We're committed to helping beginners get started on the right note and supporting them as they progress in their musical endeavors.

Orton does not build custom guitars at this time. The only guitars and finishes available are those in the current catalogue or on the website.

In our Standard Series, the body is crafted from basswood, a tonewood known for its balanced tonal characteristics. The neck is made from maple, which adds brightness and clarity to the overall sound. As for the fretboard, you have the option of either rosewood or maple. Rosewood offers warmth and richness, while maple provides a brighter, more articulate sound. The choice of tonewoods allows you to select the guitar that best suits your preferred tonal qualities and playing style.

We offer international shipping for our guitars through PostNord, providing traceable and insured delivery. The best part is that the cost of shipment is included in the price you pay for our guitars, regardless of where they are being shipped to. This means that you enjoy free shipment, making it convenient and cost-effective for our customers around the world.

Yes, we offer international shipping for our guitars. We're delighted to make our instruments available to customers worldwide, allowing you to enjoy our craftsmanship no matter where you are.

We typically ship our guitars within 1 to 3 business days after you place your order. Within Sweden, you can expect your guitar to arrive at its destination in approximately 2 to 3 working days. For international orders, it usually takes about 7 to 10 working days for the guitar to reach its destination. We aim to get your guitar to you as swiftly as possible, ensuring you can start playing and enjoying it in no time.

Yes, you will be notified once the guitar has been dropped off for shipment. You will receive an email from us, which will include your tracking number. This tracking number allows you to monitor the status of your guitar's shipment on PostNord's website, providing you with real-time updates and peace of mind as your instrument makes its way to you.

We take great care to ensure that your guitar reaches you in pristine condition. Each guitar is meticulously packaged with layers of protection. To safeguard your instrument, we place a protective layer under the strings to prevent any damage to the fretboard during transit. Your guitar is securely stored in a sturdy, custom-designed guitar carton/box, and we further protect it by wrapping the entire instrument in bubble wrap. These measures minimize the risk of any damage during shipping. Our goal is to deliver your guitar to you in the same perfect condition in which it left our workshop.