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Welcome to Orton Guitars Website. Our mission is simple yet profound: to craft guitars that not only sound fantastic but also offer unparalleled comfort and captivating aesthetics. Drawing upon years of experience in the guitar industry, including repairs and selling other renowned guitar brands, our team has gained invaluable insights into what musicians truly desire. This knowledge has driven us to design and create guitars that stand out in terms of sound, playability, and style. Orton is proud to represent and enrich the Swedish guitar brand market with our meticulously crafted instruments, setting new standards for excellence. Discover the perfect blend of sonic brilliance, comfort, and captivating design with Orton.
In the near future, we are excited to introduce even more innovations and additions to our lineup. Stay tuned for upcoming releases that will continue to redefine the boundaries of what's possible in the world of electric guitars. We are committed to providing musicians with the tools they need to make their music truly shine, and we can't wait to share these new developments with you. Join us on this exciting journey and experience the future of electric guitar craftsmanship with Orton.
We are based in Sweden. org nr.: 030810-5956
Our guitars are a labor of love, meticulously crafted with care and passion. Every detail, from the choice of materials to the final setup, is handled with the utmost professionalism. Each instrument is born from a deep dedication to the art of guitar making, ensuring that every note produced is a testament to the quality and craftsmanship that define our brand.
Every component is carefully selected, and each instrument is professionally adjusted right here in Sweden. All our guitar parts are imported from China, and are professionally setup and adjusted here in Sweden as we believe that what makes a guitar great is in it's small details and the care that has been put into it. This commitment to excellence ensures that our guitars not only look stunning but also deliver a sublime playing experience. Whether you're a professional musician or a dedicated enthusiast, our guitars are designed to meet and exceed your expectations, offering a unique blend of craftsmanship and passion for music.
We typically ship our guitars within 1 to 3 business days after you place your order. Within Sweden, you can expect your guitar to arrive at its destination in approximately 2 to 3 working days. For international orders, it usually takes about 7 to 10 working days for the guitar to reach its destination. We aim to get your guitar to you as swiftly as possible, ensuring you can start playing and enjoying it in no time.
Efficient and Reliable Shipment Services: At Orton, we believe in making your guitar purchase as straightforward as possible. That's why we offer free shipping, where the cost of shipping is seamlessly integrated into the price you pay for our guitars. This means that the price you see is the price you pay, with no hidden fees or surprises at checkout.
Fast and Secure Delivery: We understand that when you order a guitar, you're eager to start playing. That's why we offer fast and secure delivery options to get your guitar to you in the shortest time possible. Our well-established logistics network ensures that your purchase arrives safe and sound.
Worldwide Reach: Orton's commitment to delivering quality extends globally. We offer free worldwide shipping, so no matter where you are, you can experience the excellence of our guitars. Our international shipping services are reliable and cost-effective, making it easy to access our instruments from anywhere in the world.
Carefully Packaged: Your guitar is a precious investment, and we treat it as such. Each instrument is meticulously packaged to ensure it arrives in perfect condition. We take every precaution to safeguard your purchase during transit.
Custom Fees Disclaimer: While we strive to provide a seamless and transparent shopping experience, it's important to note that custom fees may apply depending on your location of delivery. These fees are determined by local customs authorities and are the responsibility of the buyer. We recommend checking with your local customs office for any potential charges.
Tracking and Support: We offer tracking services, so you can keep an eye on your order every step of the way. If you have any questions or need assistance, our dedicated team is here to help.
Return Policy: If you wish to initiate a return, please send an email to us at ortonguitars@gmail.com. Make sure to provide your order details and the reason for the return in your email.
Return Authorization Our customer support team will review your request and provide you with the necessary return authorization and instructions for the return process.
Pack Your Item Carefully package the item you want to return, ensuring it is in its original condition and packaging.
Ship Your Item Ship the item to the address provided in the return authorization email. Please note that the cost of return shipping is the responsibility of the customer.
Refund Once we receive your returned item and verify its condition, we will process your refund within a reasonable time frame. The refund will be issued to the original payment method used for the purchase.
Conditions:
-The 14-day return period begins from the date of arrival of your order.
-Items must be returned in their original condition and packaging, with all included accessories and documentation.
-Items damaged due to mishandling or improper use may not be eligible for a refund.
-Return shipping costs are non-refundable.
If you have any questions or require further assistance, please don't hesitate to contact us at ortonguitars@gmail.com or on our websites at “ContactUs” .
Thank you for choosing Orton, and we appreciate your trust in our products and services.